Get to know what's behind the computer screen so you can determine problems and apply solutions to all aspects of computers - from the parts and hardware, to software and networks. Stay up to date, explore specialty areas such as A+ certification, and understand the way a Help Desk should function to support large and small organizations.

Designed For

For an entry-level position, but it can also benefit anyone who wishes to build and support home or small business computers and networks.

What You'll Learn

  • Help Desk concepts, operation and support
  • PC hardware and architecture (A+ certification training)
  • Physical and virtual networks including hubs, routers, Ethernet, TCP/IP protocols (Network+ certification training)
  • Security concepts and procedures (Security+ certification training)

What You Can Do With This Certificate

Positions are available in a variety of industries all over the world, and can be found in companies, government or nonprofit organizations. They might include:

  • Computer Repair Technician
  • Computer Technician
  • Computer Hardware Technician

Professional Licensure and Certification

University of California programs for professions that require licensure or certification are intended to prepare the student for California licensure and certification requirements. Admission into programs for professions that require licensure and certification does not guarantee that students will obtain a license or certificate. Licensure and certification requirements are set by agencies that are not controlled by or affiliated with the University of California and licensure and certification requirements can change at any time.

The University of California has not determined whether its programs meet other states’ educational or professional requirements for licensure and certification. Students planning to pursue licensure or certification in other states are responsible for determining whether, if they complete a University of California program, they will meet their state’s requirements for licensure or certification. This disclosure is made pursuant to 34 CFR §668.43(a)(5)(v)(C).

Earning the Certificate

  • High school education or equivalent

Certification

The program prepares participants to take industry certification exams such as:

  • A+ certified professionals
  • Network+ certified professionals
  • Security+ certified professionals

Additional Details

Courses

Minimum Required

14 Academic Unit(s)

Required
Required fields are indicated by .