Course Description

This course focuses on the supervisor and the skills needed to be successful at developing people, the relevance of emotional intelligence, and creating effective high-performance teams to meet organizational goals. Discussions include:

  • advanced communications skills
  • setting and managing performance expectations
  • coaching to improve performance
  • motivation and communication
  • rewarding performance



Completion of MGT X465.1, Understanding Your Role as Supervisor recommended.

Applies Towards the Following Certificates

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