Course Description

A healthy work environment is critical to the success of an organization. Employees who enjoy their job have better attendance, and are more productive in their job functions. This course examines the strategies and techniques supervisors can use to ensure organizational values, goals, and objectives are met--even in the presence of organizational discord or management conflict. You will also explore the role of diversity in the workplace, and how to create an environment in which men and women of different cultural, ethnic, religious, socioeconomic backgrounds, and disabilities can work together in a harmonious atmosphere. Discussions include:

  • identifying, understanding, and managing differences between self and others
  • developing and maintaining effective working relationships
  • accepting and providing feedback
  • problem solving techniques
  • creating an environment of inclusion
  • supporting diversity and inclusion
  • meeting organizational goals


MGT X465.1, Understanding Your Role as Supervisor


Applies Towards the Following Certificates

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Online - Fix-date
Mar 03, 2023 to Mar 17, 2023
Contact Hours
Delivery Options
Course Fee(s)
Tuition - $275 credit (1 units) $275.00
Available for Credit
1 units
Section Notes
Enroll before December 12 and save 15%. Apply discount code WNTR15
Section Materials
  • (Mandatory) Instructor materials
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