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Course Description

As one of the first contacts for the public, community health workers require a general understanding of the full healthcare landscape. In this program, you explore the various roles of the community health worker. The curriculum focuses on:

  • continuum of care
  • care management concepts
  • healthcare advocacy
  • understanding health care systems
  • financial coverage and benefits
  • cultural awareness and ethics
  • making home visits
  • patient privacy laws

In addition, you practice the skills needed to be effective listeners and communicators through classroom discussions and role-play,  including interviewing and public speaking. A general discussion of medical terminology and the basics of medical coding and billing are included.

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