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Course Description

The hotel and tourism industry is expected to grow significantly. You will receive an in-depth overview of the various aspects of the business components within the hospitality environment, including:

  • food and beverage
  • front office operations
  • finance
  • sales
  • event management
  • maintenance
  • safety/security

Additional topics discussed are customer service, human resources, and leadership and management standards while working in the uniqueness of the service industry. Career development strategies within the hospitality industry are explored.

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